Hercules Help

Help Center. Getting Started. About Hercules: Hercules Works is a research platform for India, made by Jupiter Meta Labs in Hyderabad, Telangana. You describe the decision you need to make and the platform drafts the brief, picks a research design, writes the questionnaire and its routing logic, and checks it against a quality rubric. The survey is deployed to SuperJ, where verified, anonymous members answer it, and the Poseidon analytics engine turns the responses into cross-tabs, significance tests and a report. It supports 22 study types and can target any Indian city by age band, gender, NCCS class and behavioural segment. About Super J: SuperJ is a consumer research app where people choose to take part in surveys and earn rewards. When a survey is approved, it is shown in the app to members who match your audience selection. Members include general Indian consumers and professionals such as doctors and carpenters, and most are in Mumbai, Hyderabad and Delhi. Members complete Aadhaar-based KYC once, each study receives a zero-knowledge proof that the respondent is verified, a record of the verification is stored on JMDT, Jupiter Meta’s own blockchain, and respondents stay anonymous to researchers. Every response comes from a real member. SuperJ has a 25M+ consumer footprint; the verified, survey-eligible panel is a subset of it. Credits & Pricing. Account Management. For Users on Paid Plans: Cancel your subscription, Let the current billing cycle end, Request account deletion. For Users on Free Plans: To delete your account go to Settings → Account → Delete your account. What Happens Next: Irreversible: Deletion permanently removes all projects, chat history, and saved settings. Processing time: Our team will confirm the request and erase your data within 15 business days. Data export: If you want to keep a copy of your code or chat logs, export them before deleting your account. Frequently Asked Questions. What is Hercules? Hercules is a research design tool that helps people think through complex questions, structure research objectives, and draft clearer, more effective surveys and research briefs. Hercules is designed to support structured reasoning and iteration. It does not independently conduct research or make decisions on your behalf. What can Hercules do? Hercules can help you: Break down complex research goals into structured questions, Refine and iterate survey questions, Design research projects with multiple objectives, Launch Surveys on the SuperJ Research Platform, Prepare surveys for deployment to relevant audiences. When a survey is deployed, it is distributed to users through the SuperJ platform based on the Audience selected by you. What can Hercules not do? Hercules does not: Act as a standalone respondent panel or audience marketplace, Independently recruit participants outside of supported platforms, Guarantee response quality, representativeness, or outcomes, Replace professional, legal, academic, or domain-specific judgment. Outputs generated by Hercules should always be reviewed and validated by the user. Does Hercules collect or use personal data? Hercules itself functions as a research design and deployment layer. When a survey created using Hercules is deployed, responses may be collected through the SuperJ platform. In such cases, SuperJ acts as the respondent-facing data collection system, and data handling is governed by SuperJ’s applicable Privacy Policy and Terms. The data collected by Hercules is restricted only to your Email ID when signing in. Who can use Hercules? Hercules can be used by individuals and teams working in areas such as: Market and consumer research, Students, Product and growth strategy, UI/UX testing, Journalism and academic research, Business and strategic analysis. You do not need technical expertise to use Hercules, but you should have a legitimate research purpose. Is Hercules free to use? Access to Hercules, including any free or paid features, depends on the plan or deployment made available to you at the time of use. Details about pricing, access levels, or feature availability may change over time and will be communicated through official Jupiter Meta channels. How is Hercules governed? Use of Hercules is governed by: The Hercules Terms of Service, The Hercules Acceptable Use Policy, Privacy Policy, Payments Policy and any other policies that Hercules, Jupiter Meta Labs and SuperJ introduces and updates from time to time, Applicable Jupiter Meta Labs policies. Where surveys are deployed to SuperJ, additional terms and policies applicable to SuperJ may also apply. Can I share a conversation? Yes. Use the Share button to create a link to a read-only copy of a conversation you can send to others. How can I cancel a subscription? To cancel your subscription please send us an email to {{SUPPORT_EMAIL}} and someone from our team will be in touch with you in 5 business days.