Account Management
For Users on Paid Plans
1. Cancel your subscription
- To cancel your subscription please send us an email to askanything@hercules.works and someone from our team will be in touch with you in 5 business days.
2. Let the current billing cycle end
- Deleting an account mid-cycle will not generate prorated refunds.
3. Request account deletion
- Send an email to askanything@hercules.works from the address linked to your Hercules account.
- Subject line: “Delete Hercules Account – [your email]”
For Users on Free Plans
- To delete your account go to Settings → Account → Delete your account
What Happens Next
- Irreversible: Deletion permanently removes all projects, chat history, and saved settings.
- Processing time: Our team will confirm the request and erase your data within 15 business days.
- Data export: If you want to keep a copy of your code or chat logs, export them before deleting your account.
Need help or have questions? Contact us any time at askanything@hercules.works
