Market Research Company in Delhi NCR: Decide Which Delhi You Mean, Then Hire
Hiring a market research company in Delhi NCR: what Delhi, NCT and NCR each cover, Census data on Gurugram, Noida, Ghaziabad and Faridabad, and a sample plan.
In shortBefore you hire a market research company in Delhi, write down which Delhi you mean. The National Capital Territory, the Census urban agglomeration, the planning region and the "Delhi NCR" of marketing briefs are four different areas. Most NCT residents gave Hindi as their mother tongue in Census 2011, so the language plan is simpler than the geography. Hercules Works can run the online part with smartphone users; door-to-door interviewing needs a field agency.

Contents
- One Word, Four Areas
- Running a study in Delhi NCR
- Four Things "Delhi" Can Mean in a Brief
- The Four Satellite Towns in Official Data
- Languages: Mostly Hindi, Not Only Hindi
- Research Firms in Delhi and the NCR Towns
- Worked Example: How Few Interviews Each NCR Town Can Bear
- What a Study Costs on Hercules
- Frequently asked questions
- Sources and further reading
- Related guides
- Market research by city
One Word, Four Areas
Ask three vendors to quote for "a Delhi study" and one may sample only the National Capital Territory, another may add Gurugram and Noida, and a third may include Meerut or Alwar. Each is defensible. Their results are not comparable.
The remedy is to name the area before anyone quotes. The Census, the NCR Planning Board and the central government's house rent allowance list each draw it differently. The population counts are from 2011, so use them for proportions, not for today's totals. Contracting does not change with the city; our agency RFP template covers it.
Running a study in Delhi NCR
Studies can be targeted by city, NCCS class and age, as described on the panel methodology page. Hercules does not publish a panel size for Delhi NCR alone, so ask for the eligible count before you commission a study.
- Study types buyers consider: Public policy research, Political sentiment surveys, Brand tracking, Automotive purchase intent, EdTech product testing, Government welfare feedback, Consumer behaviour analysis
Four Things "Delhi" Can Mean in a Brief
| Term | What it covers | Size in official sources |
|---|---|---|
| NCT of Delhi | The whole National Capital Territory, urban and rural | 1,67,87,941 people in Census 2011 (Table C-16) |
| Delhi urban agglomeration | The Census urban agglomeration listed under NCT of Delhi | 1,63,14,838 people, 2011 provisional (UA table) |
| National Capital Region | All of NCT Delhi plus 14 districts of Haryana, 8 of Uttar Pradesh and 2 of Rajasthan | About 55,083 sq km (NCR Planning Board, constituent areas as on April 2018) |
| "Delhi NCR" in marketing | Usually the NCT plus Gurugram, Noida, Ghaziabad and Faridabad | No official definition |
The planning region is far larger than most briefs intend. The NCR Planning Board puts NCT Delhi at 1,483 sq km of its roughly 55,083, and its district list runs from Karnal and Jind in Haryana to Muzaffarnagar in Uttar Pradesh and Bharatpur in Rajasthan. So "NCR" in a brief needs a town list, not just the acronym.
The Four Satellite Towns in Official Data
| Town | State | Census 2011 unit and population (provisional) | House rent allowance class |
|---|---|---|---|
| Delhi | NCT | Urban agglomeration: 1,63,14,838 | X |
| Ghaziabad | Uttar Pradesh | Urban agglomeration: 23,58,525 | Y* |
| Faridabad | Haryana | Municipal corporation: 14,04,653 | Y* |
| Gurugram (Gurgaon in 2011) | Haryana | Urban agglomeration: 9,01,968 | Y* |
| Noida | Uttar Pradesh | Census town: 6,42,381 | Y* |
Sources: Census 2011 cities table and UA table; Department of Expenditure memo, July 2017. The asterisk is the annexure's own: these four are Y "only for the purpose of extending HRA on the basis of dependency". Paragraph 6 of the same memo keeps central staff posted at Faridabad, Ghaziabad, NOIDA and Gurgaon on Delhi's X-class rates.
Two details matter for sampling. First, the Census counted Noida as a census town, not a city corporation, so a vendor working from a list of municipal corporations can miss it. Greater Noida, also a census town, had 1,07,676 people. Second, the four towns sit in two states, so district names and boundaries in your brief must follow Haryana and Uttar Pradesh records, not Delhi's.
Together the four towns held about 53 lakh people in these Census units, against about 1.63 crore in the Delhi agglomeration. A survey sampled in proportion will draw about three in four interviews from the Delhi agglomeration.
Languages: Mostly Hindi, Not Only Hindi
Mother tongue in the NCT of Delhi, Census 2011:
| Mother tongue (language group) | Share of NCT population |
|---|---|
| Hindi | 84.9% |
| Punjabi | 5.2% |
| Urdu | 5.2% |
| Bengali | 1.3% |
| Maithili | 0.7% |
We calculated the shares from Census 2011 Table C-16 for NCT of Delhi.
A Hindi and English questionnaire is likely to reach the first language of most NCT residents. Bear in mind that the Census "Hindi" figure is a group total, which takes in related mother tongues counted under Hindi. If your audience includes Punjabi-speaking or Urdu-speaking households, test whether they prefer a version in their own script. We have not checked the Haryana and Uttar Pradesh district tables for the satellite towns, so do not assume their mix matches the NCT.
Research Firms in Delhi and the NCR Towns
Research firms in the region have offices on both sides of the state borders. Two examples, checked on their own sites in October 2026:
- Market Xcel names New Delhi as its head office, on Mathura Road, and lists offices in other Indian cities.
- Ipsos lists a Gurgaon office in Sushant Lok, Haryana, alongside offices in Mumbai and Bangalore.
Their own sites confirm these offices; we make no judgement of their work. An office in Gurugram or New Delhi tells you where the account team sits. It does not tell you who will knock on doors in Ghaziabad, so ask which field teams or subcontractors cover each town.
Delhi buyers also commission public-opinion and policy studies. For how those studies differ from consumer work, see our political survey guide. ESOMAR's online directory gives more names. Treat any listing as a lead until the firm's own site shows the office.
Worked Example: How Few Interviews Each NCR Town Can Bear
Suppose your 1,000 interviews cover the five areas in the table above, and you want to report each town on its own. The margins below are illustrative. They assume a simple random sample, 95% confidence and a 50% answer, the widest case. Online panel samples are not random, so treat them as the least uncertainty you should expect.
| Area | Interviews in proportion | Margin of error | Town-readable split | Margin of error |
|---|---|---|---|---|
| Delhi agglomeration | 754 | ±3.6 points | 600 | ±4.0 points |
| Ghaziabad | 109 | ±9.4 points | 109 | ±9.4 points |
| Faridabad | 65 | ±12.2 points | 97 | ±10.0 points |
| Gurugram | 42 | ±15.1 points | 97 | ±10.0 points |
| Noida | 30 | ±17.9 points | 97 | ±10.0 points |
| Total | 1,000 | 1,000 |
A ±10-point margin needs about 97 interviews: 1.96² × 0.25 ÷ 0.10² = 96.04, rounded up. With Noida's proportional 30, a 50% finding could sit anywhere from about 32% to 68%. In our view, that is too loose to act on for a single town.
Moving 154 interviews out of the Delhi agglomeration widens its margin only from ±3.6 to ±4.0 points and makes every town readable. For an NCR-wide figure, weight each area back to its population share.
What a Study Costs on Hercules
The town-by-town design above can run online on our platform. Study targeting covers any Indian city you name, plus metro and tier, with NCCS (A/B/C) and age layered on (panel methodology). Before buying, check two things: that Gurugram, Noida, Ghaziabad and Faridabad can each be targeted on their own, and how many eligible respondents each quota has. We publish no city-level panel figure.
The 1,000 interviews fit the largest Pro bundle: 1,000 × ₹120 = ₹1,20,000 at plan prices (pricing). Respondents take part through a smartphone app; households without one, and any doorstep interviewing, need a field agency.
Frequently asked questions
Does Delhi NCR include Gurugram, Noida, Ghaziabad and Faridabad?
In the official National Capital Region, yes: the NCR Planning Board lists Gurugram, Faridabad, Ghaziabad and Gautam Budh Nagar, the district that contains Noida, among its constituent districts. The region also reaches much further, to Rajasthan, so list the towns you want in the brief.
What is the difference between NCT of Delhi and NCR?
The NCT is the territory governed as Delhi, about 1,483 sq km. The NCR is a planning region of about 55,083 sq km that includes the whole NCT and districts of three neighbouring states.
Which languages should a Delhi survey use?
Hindi and English are likely to reach most NCT residents; in Census 2011 the Hindi language group was about 85%. Punjabi and Urdu were each about 5%, so add them if your audience includes those households.
How many interviews do I need per NCR town?
Enough for the precision you need in each town you will act on. As a rough guide for a simple random sample, about 97 interviews give a margin of error of ±10 points at 95% confidence; 30 give about ±18.
How do I check a Delhi market research company?
Confirm its office on its own site, ask which field teams cover each town, and ask whether it follows the ICC/ESOMAR Code. An RFP template is in our separate agency guide.
Sources and further reading
- Telecom Subscriptions Reports (monthly) — Telecom Regulatory Authority of India
- ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics — ESOMAR
- SuperJ panel methodology — how the respondents behind Hercules Works studies are verified
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