Food and Beverage Consumer Research in India: How to Reach and Screen the Right Buyers
How to survey packaged food, beverage, snack, QSR and quick-commerce buyers in India: screeners, KPIs, sample sizes, costs and what to ask a panel.
In shortYes, you can survey food and beverage buyers in India through Hercules Works. SuperJ members are general consumers. You point a study at cities, age, gender and NCCS, then use a screener (category used in the last 30 days, channel) to confirm each buyer. Ask for a feasibility count for your exact category first. The panel is smartphone users in India only.
Contents
- Food and beverage is five audiences, not one
- How a Study Reaches Food and Beverage Buyers
- Screener Questions for Food and Beverage Studies
- KPIs and Questions That Matter in This Category
- India Facts a Food and Beverage Researcher Needs
- Worked Example: Sample Size, Incidence and Cost
- What to Ask Any Panel Provider About Food and Beverage Audiences
- Honest Limits
- Running This Study on Hercules
- Frequently asked questions
- Sources and further reading
- Related guides
Food and beverage is five audiences, not one
A person who buys namkeen every week may never order from a quick-commerce app. A QSR regular may not buy packaged juice. So a food and beverage study starts with a category-use rule, and the screener enforces it. This guide gives you that screener, the KPIs that matter in the category, a sample-size and cost example, and the questions to put to any panel provider. For the wider FMCG picture, read our FMCG consumer research guide.
How a Study Reaches Food and Beverage Buyers
SuperJ members are general Indian consumers, so food and beverage buyers are among them. No category or brand field is documented, so ask which behavioural segments exist and always screen.
Targeting. Set cities, gender, age and NCCS as described in how audience targeting works and the guide to surveying any audience. For food, choose cities by where the product is sold. For South India, name the southern cities you want, as set out in surveying South India.
Cells. A screener inside the survey confirms category use. Use in-survey over-quota routing to close a cell, such as 100 quick-commerce users, when it fills. Ask the team which screener answers can carry a quota.
Screener Questions for Food and Beverage Studies
Ask the category question before any brand question, so the brand list does not tell people what you want. Rotate brand options. Use this bank and cut it to fit.
| # | Question | Answer options | Qualifying rule |
|---|---|---|---|
| 1 | Which of these did you buy or consume in the last 30 days? | Namkeen or chips; biscuits or cookies; instant noodles; packaged juice or soft drink; tea or coffee packs; ready-to-eat meals; QSR meal; none | Must pick your target category. Screen out "none" |
| 2 | How often do you buy it? | Daily; few times a week; weekly; fortnightly; monthly or less | Weekly or more for a core-buyer study |
| 3 | Who decides what is bought in your home? | Mostly me; me and others; someone else | Mostly me, or me and others |
| 4 | Where did you buy it last time? | Kirana; supermarket; quick-commerce app; e-commerce site; food delivery app; canteen or vending | Not a screen-out. Use as a channel quota |
| 5 | Which of these brands did you buy in the last 30 days? | Your brand and 3 to 5 competitors, rotated; other; none of these | Brand-user cell for each brand picked |
| 6 | Which of these describes your diet? | Vegetarian; eggetarian; non-vegetarian | Needed for flavour and veg or non-veg pack tests |
| 7 | Does anyone in your home earn a living from food making, food retail, advertising or research? | Yes; no | Screen out "yes" |
Questions 1 to 3 define who is in the study. Question 4 gives you channel cells, which matter because quick-commerce and kirana shoppers can differ on pack size and price.
KPIs and Questions That Matter in This Category
Food and beverage studies live on usage and choice, not on awareness alone. These are the measures to name in your brief.
| KPI | How to ask it | How to read it |
|---|---|---|
| Usage occasions | "When did you last eat or drink it?" with a list: breakfast, 4 pm snack, meal accompaniment, travel, gifting | Share of occasions per segment. Find the occasion your product can own |
| Repertoire size | Number of brands bought in 30 days, from a rotated list | A repertoire of three or more means you compete for a slot, not a loyalty |
| Flavour and taste | Rating scale per flavour, then a ranking | Top-2-box and rank. Use MaxDiff for a long flavour list |
| Pack and price | Pack-size choice and a price question, by channel | Use Van Westendorp for a price range |
| Switching | "What would make you switch brand?" with options, not an open box alone | Stated intent is not behaviour. Report it as intent |
| Purchase intent | 5-point scale after concept or pack exposure | Compare cells; do not use as a sales forecast |
A flavour range is a reach problem too: TURF analysis finds the set of flavours that appeals to the most people. Our product testing guide and packaging testing guide cover the test designs. For usage and attitude work, see the usage and attitude guide.
For worked category examples with real sample sizes, read the chai-time snacking study (350 snack buyers who drink tea in the afternoon or evening) and the bhujia brand study (300 buyers who had tried at least two of four brands). Both screen on category use first.
India Facts a Food and Beverage Researcher Needs
Food is a bigger share of rural spending. In the 2023-24 Household Consumption Expenditure Survey, rural households spent 47.04% of consumption on food and urban households 39.68% (PIB, 7 January 2025). The survey covered 2,61,953 households. Average monthly per capita spend was ₹4,122 rural and ₹6,996 urban. Pack sizes and price points that work in one may not transfer to the other.
The market is large and still described by estimates. IBEF says the Indian food processing market reached US$ 382.24 billion in FY25. Treat that as context, not a sampling frame. IBEF's page carries projections that do not line up with each other, so we quote only the FY25 figure.
Labels are regulated, so test real-looking packs. Under the FSSAI Labelling and Display Regulations, 2020 (Version VIII, 9 September 2025), a food package carries an FSSAI logo and licence number. It also carries a green circle-in-square mark if vegetarian or a brown triangle-in-square mark if non-vegetarian. A pack test image without these marks is a test of an unrealistic pack.
Where to look for more. Channel mix and brand share data come from retail audits and industry bodies, which we do not republish. If a figure is not linked here, we have not verified it. For city differences, see the Tier 2 and Tier 3 consumer research guide.
Worked Example: Sample Size, Incidence and Cost
Illustrative study: a snack flavour and pack test among weekly packaged-snack buyers in four Tier 1 cities. You want 400 completed interviews, 100 per city.
Precision. At 95% confidence on a 50% result, 400 completes give a margin of 1.96 × √(0.25 ÷ 400) = 4.9 points, and a 100-person city cell gives 9.8 points. If you want to compare cities, read a gap under about 10 points as noise.
Incidence. Incidence is defined in the audience hub guide. The rates below are assumptions for the sums, not our panel's data.
| Assumed incidence | People who must enter the screener for 400 completes |
|---|---|
| 40% (weekly snack buyers) | 400 ÷ 0.40 = 1,000 |
| 10% (buyers of a niche premium range) | 400 ÷ 0.10 = 4,000 |
| 5% (buyers of one named brand in one city) | 400 ÷ 0.05 = 8,000 |
Screened-out respondents do not count towards a response bundle, so low incidence does not change the price of a complete. It changes whether the audience can be filled and how long fieldwork takes. That is why you ask for a feasibility count before you commit.
What to Ask Any Panel Provider About Food and Beverage Audiences
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Feasibility for your category. "How many weekly buyers of [category] in [cities], and in what time?" Ask for a written count for your exact audience.
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Recency. "Is 30-day category use confirmed by a screener answer, or inferred from an old profile?"
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Channel cells. "Which screener answers, such as kirana versus quick-commerce, can carry a quota?"
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Brand lists. "Do you rotate brand options and add a decoy brand, so brand-user cells are not inflated?"
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Pack stimuli. "Can the survey show pack images with the FSSAI marks, and route on diet for veg or non-veg packs?"
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Kirana-only households. "How do you handle buyers who rarely use smartphone apps?"
Generic checks on verification and data quality are in verified survey respondents and survey data quality.
Honest Limits
Kirana-only households and part of the rural food spend described above are under-represented, because the panel is smartphone users. Quick-commerce and delivery-app buyers are not under-represented in the same way. For a study that must cover kirana-only buyers, you need face-to-face fieldwork, which we do not run. Brand and category shares in your results are survey shares, not market shares: those come from retail audits. A very narrow audience, such as one brand in one city, may fill slowly or not at all. Stated switching and purchase intent are not sales.
Running This Study on Hercules
For a flavour and pack test among smartphone-using snack buyers, the example above costs this at list price.
| Step | Plan | Responses | Price per response | Cost |
|---|---|---|---|---|
| Test the questionnaire | Free | 30 | ₹0 | ₹0 |
| Small pilot | Plus | 100 | ₹150 | ₹15,000 |
| Flavour and pack test | Pro | 400 | ₹120 | ₹48,000 |
Pro is sold in bundles of 400 to 1,000 responses and Enterprise pricing is custom: see pricing. SuperJ has a 25M+ consumer footprint of which the survey-eligible panel is a subset, and verification and quality checks are on the panel methodology page.
Frequently asked questions
Can I survey people who buy a specific snack or beverage in India?
Yes, through a screener. Ask which products and brands people bought in the last 30 days, with a rotated brand list, and qualify only the buyers you need. There is no pre-profiled brand-owner field, so ask for a feasibility count for your exact audience.
How many food and beverage buyers can I reach in India?
We do not publish counts for any category or brand. SuperJ has a 25M+ consumer footprint, and the survey-eligible panel is a subset. Ask for a feasibility count with your cities, age, gender and NCCS.
How do I survey quick-commerce or food delivery users?
Ask where the last purchase was made, with quick-commerce app and food delivery app as options, and set a channel quota. Add a recency rule such as ordered in the last 30 days. The panel is smartphone-based, which suits app-based channels.
How do I reach South Indian food consumers?
Name the southern cities you want, because region is not a single field and any Indian city can be named. Our guide to surveying South India shows how, with a feasibility count per city.
What sample size do I need for a flavour or pack test?
For 400 completes the margin of error is about 4.9 points at 95% confidence, and about 9.8 points for a 100-person cell. Plan cell sizes for the comparisons you need, and add people for low incidence.
What does a food and beverage survey cost?
At list price, Plus is ₹150 per response from 100 responses, and Pro is ₹120 per response in bundles of 400 to 1,000. 400 responses on Pro is ₹48,000.
Can I test pack designs with images?
Yes. The survey builder supports image, video and audio stimuli and monadic or sequential-monadic rotation. We do not ship physical products, so tests are on images or videos, not tasting.
Sources and further reading
- Telecom Subscriptions Reports (monthly) — Telecom Regulatory Authority of India
- SuperJ panel methodology — how the respondents behind Hercules Works studies are verified
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